Effective Date: 15-12-2024
At BiZio, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data while you use our cloud-based platform designed to empower service companies.
a. Information You Provide to Us
Account Information: Name, email address, phone number, company details, and other information necessary for creating and managing your BiZio account.
Payment Information: Billing address, payment method details (e.g., credit/debit card information), and related transaction details.
Business Data: Information related to your business operations, such as lead details, customer data, and service records, which you upload to BiZio.
b. Information We Automatically Collect
Usage Data: Information about how you interact with the platform, including pages accessed, features used, and session duration.
Device Information: Details about the devices used to access BiZio, such as IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity and enhance your experience.
c. Third-Party Data
We may collect data from third-party services integrated with BiZio, such as CRM tools, analytics platforms, or payment gateways, in accordance with their respective privacy policies.
a. To Provide and Improve Our Services
Facilitate account creation, authentication, and usage.
Streamline business operations, such as lead management, delivery tracking, and profitability analysis.
Enhance and personalize the user experience through actionable insights and recommendations.
b. For Communication
Send important updates, such as feature releases, security alerts, and support notifications.
Respond to customer inquiries and provide technical support.
c. For Analytics and Research
Analyze usage trends and behavior to improve platform functionality and performance.
Develop new features and refine existing ones based on user feedback and data.
d. For Security and Compliance
Protect against unauthorized access, fraud, and misuse of the platform.
Comply with legal and regulatory obligations.
a. With Service Providers
We may share your data with trusted third-party vendors and service providers who perform functions such as payment processing, hosting, analytics, and email communication on our behalf.
b. For Legal Obligations
We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
c. With Your Consent
We may share your information with third parties if you provide explicit consent for such sharing.
d. In Business Transactions
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and regular security audits. However, no system can guarantee absolute security, and we encourage users to take appropriate measures to protect their accounts.
a. Access and Update
You can access, update, or correct your personal information through your BiZio account settings.
b. Data Deletion
You have the right to request the deletion of your data. Note that some information may be retained to comply with legal obligations or resolve disputes.
c. Data Portability
You may request a copy of your data in a structured, machine-readable format.
d. Opt-Out of Communications
You can unsubscribe from marketing emails and other non-essential communications by using the opt-out links provided in our messages.
BiZio uses cookies to enhance functionality, track usage, and personalize your experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the platform.
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their policies before sharing any personal information.
If you access BiZio from outside [your country of operation], your data may be transferred to, processed, and stored in a country with different privacy laws. By using our platform, you consent to such transfers.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant updates through email or platform notifications.
If you have any questions or concerns about this Privacy Policy, please contact us at:
BiZio Support Team
Email: info@bizio.ai
Phone: +917203054040
Address: 716, Binori Bsquare 3, Sindhubhavan Road, Bodakdev, Ahmedabad, Gujarat 380054.
